06/24/10 - As a customer, you've no doubt received scads of sales pitches from companies trying to sell you something; the vast majority of which you ignore, tune-out, or reject out...

06/24/10 - Warning: The information you are about to read will dramatically change the way you see yourself and how you relate to other people! In his book, Men are from Mars, Wo...

06/04/10 - Has This Happened to You? I observed a presentation seminar recently and once again felt my blood boil when a participant--asked what he got out of the experience--rep...

05/29/10 - When it comes to presentations, the two questions I'm asked more than any other are: 1) how to present to senior decision makers; and 2) how to use PowerPoint or Keynote ...

05/25/10 - Sales presentations are often packed with pressure because they represent the moment of truth. Once that presentation begins, it's time to put your best foot forward and ...

05/25/10 - What words do you use to describe yourself and your products and services? Are there words you intentionally try to keep out the mind of your prospects or clients? Do y...

05/09/10 - They say when everyone is buying, you should sell and when everyone is selling, you should buy. The same holds true in presentations. If everyone is using PowerPoint, the...

08/28/09 - When you are expected to make a big purchase decision in your life, find out as much information as you can. Whether it be the purchase of an automobile, a home, or a ho...

08/26/09 - "Jennifer, I am expecting you to come back with the order. Really, we need this sale to hit our numbers for the quota. Remember everything that we talked about." Does ...

12/20/08 -

1. Use key words, not full sentences.
2. Visual Aids (VA's) must be easy to see from the back of the room. When in doubt, make them larger.
3. Use graphics...

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05/07/08 - Do you remember the first time you heard yourself on tape, on an answering machine or voice mail? You may have been shocked and thought: "Do I really sound like THAT?" ...

05/07/08 - If you speak a lot during the day, you may find that your mouth becomes dry, even if you drink plenty of water. Here are some things that have worked for me: 1. ADD A ...

05/07/08 - Although TV and radio are mass media, the best broadcasters are able to make each listener feel as if they are sharing an intimate one-on-one conversation. They never el...

05/07/08 - A boring speaker isn't just tedious for the audience. It's embarrassing for the speaker. If you've ever suspected you might be putting people to sleep, fear not. You don'...

03/20/08 - Have you ever given a sales presentation and your prospect said thanks but no thanks? They didn't seem all that interested or even if they were interested, they didn't wa...

03/06/08 - They say a picture is worth a thousand words. Why is it, then, in our conversations, in our written correspondence, and in our presentations, we act as if the opposite is...

03/06/08 - Most of us can recall when, as children, we were captivated by a well-spun story. Sitting on our uncle's lap, or seated before a parent with our siblings or cousins, we w...

01/24/08 - As we look for ways to improve our rapport with customers, clients and prospects let's cast our gaze to improv - improvisational behavior popularized by those whacky folk...

01/22/08 - Recently, I was addressing one of the smaller National Speakers Association chapters. The program was on "How to Design a Charismatic Keynote--Hollywood Style." Even the ...

01/22/08 - John Cantu is a comedy legend and was producer at the famous Holy City Zoo in San Francisco from 1975 to 1981 and co-owner from 1979-1981. He told me how the comedy club ...