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<item>  <title><![CDATA[Bad Weather May Be Customer Service Opportunity]]></title>   <link>http://www.salesresources.com/articles/article.cfm?ID=1414</link>   <description><![CDATA[Weve seen it many times this winter where a huge storm shuts down a city or a region of the country. Dont allow these situations to destroy your ability to sell and serve your customers. When severe]]></description>   <guid>http://www.salesresources.com/articles/article.cfm?ID=1414</guid>   <pubDate>Thu, 11 Mar 2010 01:00:03 CST</pubDate>  </item><item>  <title><![CDATA[21 Ways To Gain And Maintain New Customers In A Slow Economy]]></title>   <link>http://www.salesresources.com/articles/article.cfm?ID=1401</link>   <description><![CDATA[In this economy, you cant listen to the radio, watch television, or read a newspaper without getting bombarded with stories about money woes.  In these financial times, I think we have to challenge t]]></description>   <guid>http://www.salesresources.com/articles/article.cfm?ID=1401</guid>   <pubDate>Thu, 11 Mar 2010 01:00:03 CST</pubDate>  </item><item>  <title><![CDATA[Fire Any Customers Lately?]]></title>   <link>http://www.salesresources.com/articles/article.cfm?ID=1390</link>   <description><![CDATA[You will always have 10% of your customers who are not profitable. No matter how much you think you need their business, theyre hurting your top-line and bottom-line. Save yourself some money and gai]]></description>   <guid>http://www.salesresources.com/articles/article.cfm?ID=1390</guid>   <pubDate>Thu, 11 Mar 2010 01:00:03 CST</pubDate>  </item><item>  <title><![CDATA[Pillars Of Customer Service]]></title>   <link>http://www.salesresources.com/articles/article.cfm?ID=1382</link>   <description><![CDATA[This article is about getting you to look at wowing your customers to build a strategic advantage over your competition. In tough times we know gaining new business will be tougher than ever; lets fo]]></description>   <guid>http://www.salesresources.com/articles/article.cfm?ID=1382</guid>   <pubDate>Thu, 11 Mar 2010 01:00:03 CST</pubDate>  </item><item>  <title><![CDATA[Every Great Business Is Built On Customer Service]]></title>   <link>http://www.salesresources.com/articles/article.cfm?ID=1359</link>   <description><![CDATA[When I wrote a column on taking care of customers recently, I correctly figured I would receive positive feedback from it. But one negative email stood out to me-because it illustrates an important po]]></description>   <guid>http://www.salesresources.com/articles/article.cfm?ID=1359</guid>   <pubDate>Thu, 11 Mar 2010 01:00:03 CST</pubDate>  </item>
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